IntraNext Systems | CTI and PA-DSS Solutions for Call Centers

Thursday, May 23, 2013

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	Latest News
	Want to know more about IntraNext? Join us at the CNP Expo May 20-23, 2013 at the Omni Orlando Resort at ChampionsGate. The 2013 CNP Expo will gather the largest audience of card not present merchants - those who accept card payment online or by phone - of the year. Featured will be products that make Call Center voice transactions secure. Our SafeData product that enables voice transactions without the Call Center employee seeing or hearing card information will be among the products exhibited.

	Advanced Computer Telephony Integration Solutions
	IntraNext Systems is at the forefront of providing industry-wide CTI solutions based on open-standards technology and compatible with the major telephone systems including: Aspect® CallCenter® ACD, Avaya Definity PBX/ACD, Cisco IPCC, Nortel Networks Meridian PBX/ACD, Aspect® Spectrum® ACD, Siemens/Rolm PBX, and Intecom's PBX. With more than 20,000 agents across North America using IntraNext solutions, IntraNext is a clear leader in field-proven, fully-integrated CTI applications for medium-to-large customer service center environments. IntraNext Systems provides both custom and commercially available CTI solutions and specializes in multi-site call centers. More >

IntraNext Systems Products

NextSys™ Desktop

The NextSys™ Desktop application enables a wide range of communication controls through CTI. A softphone is provided to perform normal telephone controls such as dial, answer, conference and transfer. Additionally, the softphone is “aware” of application content such as email and web content, and available telephone numbers are provided through convenient drop-down controls to automate outbound calling. The footprint of the softphone (actual size below) is non-intrusive and configurable to be either “always on top” or docked in an application. More >

SafeData™

The SafeData application secures the Customer - Call Center Agent experience. The Call Center Agent can support payment transactions without seeing or hearing the Customer's credit card information. SafeData is a PA-DSS validated application. More >