Our Event Intelligence® Platform provides contact centers with software tools needed to deliver an optimal and secure customer experience. Whether you are looking for agent efficiency tools and/or solutions for the secure handling of sensitive data in agent-assisted transactions, IntraNext has you covered.
SmartSIP is a patented software application that provides DTMF masking capabilities for VoIP contact centers to securely handle sensitive data in attended telephony interactions.
SmartCTI™ Computer Telephony Integration (CTI) application that helps contact centers increase efficiencies and improve the level of service delivered to customers.
iGuard® is a software solution for the secure handling of sensitive data in attended telephony interactions. iGuard was developed specifically for legacy telephony environments.