Solutions for Medium-to-Large Contact Centers
Learn how our new patented technology can safely extract PII data from telephone interactions without a physical interrupt to the voice call!
Software solutions for PII secure handling, PCI DSS compliance, and call center efficiencies.
There is no one size fits all approach to call center event handling and data security, that is why IntraNext Systems partners with each client to develop custom solutions. Our software solutions integrate into existing call center infrastructures so that you can protect your existing investment AND deliver process efficiencies, secure data, and increase customer satisfaction.
Whether you are interested in enhancing your CTI capabilities with our Event Intelligence™ solution, utilizing DTMF masking in live agent interactions with our iGuard™ solution, or removing PII from telephone interactions without disrupting the voice path with our new patented PII Data Protection Appliance (DPA), IntraNext has you covered!
Whenever contact centers can effectively prevent PII from unnecessary exposure, data security and fraud prevention measures can be positively impacted!
IntraNext's Suite of Solutions:
Latest IntraNext Insights
How Metro’s Contact Center Approaches Agents, Customers, and PCI DSS Compliance
I recently sat down with Paula Grigsby, Manager of TAP Information, and Gail Harvey, Executive Officer of Customer Care/Communications at the Los Angeles County Metropolitan Transportation Authority (Metro) to discuss...
Compliance Doesn't Mean Security
Here is a statistic for you; according to the RSA Data Privacy & Security Report, 62 percent of respondents said, “they would blame the company for their lost data...
Event Intelligence Rated Avaya Aura Compliant
INTRANEXT SYSTEMS EVENT INTELLIGENCE™ RATED AVAYA AURA 7.1 COMPLIANTIntraNext Systems announced that its Event Intelligence ™ Computer Telephony Integration (CTI) software platform has completed Avaya compliance and compatibility testing...
IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-Crew
IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-CrewLast week we announced that we were awarded a US Patent for a PII Data...
Request an interactive demo of iGuard™ or additional information on Event Intelligence™ today!
