Solutions for Medium-to-Large Contact Centers
Learn how our new patented technology can safely extract PII data from telephone interactions without a physical interrupt to the voice call!
Software solutions for PII secure handling, PCI DSS compliance, and call center efficiencies.
There is no one size fits all approach to call center event handling and data security, that is why IntraNext Systems partners with each client to develop custom solutions. Our software solutions integrate into existing call center infrastructures so that you can protect your existing investment AND deliver process efficiencies, secure data, and increase customer satisfaction.
Whether you are interested in enhancing your CTI capabilities with our Event Intelligence™ solution, utilizing DTMF data capture in live agent interactions with our iGuard™ solution, or removing PII from telephone interactions without disrupting the voice path with our new patented PII Data Protection Appliance (DPA), IntraNext has you covered!
Whenever contact centers can effectively prevent PII from unnecessary exposure, data security and fraud prevention measures can be positively impacted!
IntraNext's Suite of Solutions:
Latest IntraNext Insights
IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-Crew
IntraNext’s PII Data Protection Appliance: A Tool for your Contact Center Security and Fraud Pit-CrewLast week we announced that we were awarded a US Patent for a PII Data...
IntraNext Systems Awarded U.S. Patent for Sensitive Data Protection in Contact Centers
IntraNext Software Inc., dba IntraNext Systems, has been awarded United States Patent No. US 9,881,178 for a “Method and Apparatus for Protecting Sensitive Data” in Contact Center environments.This unique...
Love Is In the Air - Customers' Sensitive Data Should Not Be
Love is in the air today; Personally Identifiable Information (PII,) including credit card details, should not. Protecting customers' sensitive data is, or should be, a top priority for every business. ...
Tokenization in the Contact Center
Securing customers sensitive data and reducing the potential for fraud in the contact center environment is a top priority for our industry. In previous blogs we have explored topics such...
Request an interactive demo of iGuard™ or additional information on Event Intelligence™ today!
